Privacy Policy

Last Updated:15/12/2025

This Privacy Policy explains how Voixo AI, operated by M7 Corporation ("Company", "we", "us", or "our"), collects, uses, stores, shares, and protects information when you access or use our website https://voixoai.m7corporation.com and our AI-powered calling, messaging, automation, and communication platform (the “Service”).

By accessing or using the Service, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, you must discontinue use of the Service immediately.

About Voixo AI

Voixo AI is an advanced AI-powered voice and communication automation platform designed exclusively for businesses operating within India. The platform enables AI-driven voice calls, messaging automation, analytics, workflow automation, and enterprise-scale communication intelligence.

Geographic Scope and Jurisdiction

India-Only Service

Voixo AI is designed and operated exclusively within the Republic of India. All data is processed and stored on servers physically located in India. The Service must not be used for international calling or messaging.

Scope of This Privacy Policy

This policy applies to all users, customers, website visitors, AI call participants, messaging recipients, and third parties whose data is processed through the Service.

Information We Collect

Personal and Business Information

• Name, email address, phone number (+91)
• Company name, business address, GSTIN, PAN (if applicable)
• Account preferences and profile data

Account and Authentication Data

• Encrypted passwords and authentication tokens
• Login timestamps, IP addresses, audit logs

Voice Call & Communication Data

• Call recordings and transcripts
• Call metadata, sentiment analysis, AI summaries

Messaging Data

• WhatsApp messages via Meta Business API
• SMS and email content and delivery reports

Legal Basis for Processing

We process personal data under the Digital Personal Data Protection Act, 2023 (India) based on:

• User consent
• Contractual necessity
• Legal compliance
• Legitimate business interests

How We Use Your Information

• Deliver AI-powered calls and messaging
• Provide analytics and reporting
• Improve AI accuracy and performance
• Billing, security, and fraud prevention

Call Recording and Legal Consent

Users are solely responsible for obtaining legally required consent before recording calls. Voixo AI provides technical tools but does not assume legal liability for misuse.

Data Storage and Security

• AES-256 encryption at rest
• TLS 1.2+ encryption in transit
• India-based Google Cloud infrastructure
• Role-based access control and MFA

Data Retention

• Call recordings: 7–90 days (configurable)
• Call logs and transcripts: up to 12 months
• Billing records: 7 years (GST compliance)

Your Rights

• Access and correction
• Deletion and erasure
• Data portability
• Withdraw consent

Cookies and Tracking

We use essential, preference, analytics, and security cookies. You can manage cookies via your browser settings.

Children’s Privacy

The Service is not intended for individuals under 18 years of age.

Policy Updates

We may update this Privacy Policy periodically. Continued use of the Service indicates acceptance of the revised policy.

Contact Information

M7 Corporation (Voixo AI)
Website: https://voixoai.m7corporation.com
Email: privacy@voixoai.com
Support: support@voixoai.com
Phone: +91 [Your Contact Number]

Registered Office:
[Your Complete Business Address], India